Setting up
VanessaCharge signs in with a Personal Access Token you create in VRM, rather than with your Victron password. That is why there is no account to make and nothing of ours in the middle — and it is why the first few minutes take some work. It is once per installation.
- Open the app and choose Get Started.
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- Choose Get a token. This is the Add Installation
screen, and it is where you will end up again in a few steps. If you have
already made a token in VRM, Paste token skips the trip to Victron’s site.
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- Sign in to VRM. Victron’s site opens inside the app.
This is your normal Victron account, and the app never sees the password —
the sign-in happens on Victron’s page, not ours.
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- On the Access tokens page, choose Add. VRM takes you
straight here after signing in. Any tokens you have already made are listed
below the button.
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- Give the token a name, and Save. The name is only there
so you can recognise it later — “VanessaCharge” does the job. Leave the
expiration date empty unless you want the app to stop working on a
particular day.
Copy the token now. VRM shows it once. There is no way to read it back afterwards, so if it gets lost the fix is to make another one and delete the one you cannot see — which costs nothing, and is worth knowing before you close the window.
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- Back in the app, choose Paste token — and read the prompt.
iOS asks whether VanessaCharge may paste from Safari, and
the prominent blue button is the one that refuses. The one
you want is “Allow Paste”, underneath it.
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This prompt belongs to iOS, and the app can neither skip it nor restyle it. Answering it by reflex is the most common way setup goes wrong, and the symptom — a token field that stays empty — does not point at the cause.
- Choose Look up my installations. With a token in place,
the app asks VRM what your account can see. There is no installation ID to
find, though you can type one in if you would rather.
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- Pick your installation, then Save. It is listed under
the name it has in VRM.
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Inverter control
The toggle at the bottom of that screen is off, and it is the one thing in the app that can change your system rather than read it. It is experimental. Leave it off unless you want it; turning it on later takes one tap.
Undoing it
The same Access tokens page in VRM lists every token you have made and can revoke any of them. Revoking cuts the app off immediately, and there is nothing to undo on the phone afterwards. Deleting the app takes the token and the cached trend data with it, and leaves your VRM installation untouched.
If a step does not go the way this page says it does, contact support. Never send the token itself.